If a performance is cancelled we will make a full refund. We may offer the choice instead of a ticket for a subsequent performance, at committee’s discretion, without affecting the customer’s right to receive a refund.

If the performance is rescheduled, we will first offer the choice of transferring tickets for the same seats to the new date, with a reasonable time limit for the customer to decide; otherwise, we will make a full refund.

If a customer who has purchased a ticket cannot attend and notifies us of this, we may make a refund if the performance is sold out and we are able to resell the ticket to another customer, in which case we will refund the amount received, minus any transaction fees that may have been applied.

All customers will be asked to contact us as soon as possible if they are unable to attend, or if they expect to arrive late. It will be made clear to all customers that we cannot guarantee they will be admitted if they arrive after the advertised starting time. A notice to this effect in included on the Ticketsource page and to emails sent out to patrons.